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Personal Data Protection

Sports008 Privacy Policy

Sports008 places the highest priority on the security of your personal information. Read this Privacy Policy to learn what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
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Our Commitment

How We Protect Your Privacy

Every piece of your information is kept with the highest level of security at Sports008. See our core commitments below.

Advanced Encryption Technology
All your personal information and financial transactions are protected with SSL 256-bit encryption. No third party can access your data.
Protection of KYC Data
NID, passport, or other documents collected for identity verification are used solely for the verification process and stored on secure servers.
Sale of Data Strictly Prohibited
Sports008 never sells your personal information to advertisers or third parties. Your data is used exclusively to improve our services.
Marketing with your consent
Promotional SMS or emails are sent only with your consent. You can withdraw that consent at any time.
Right to Erasure
You have the right to request deletion of your personal data within a specified period after your account is closed.
Regular Security Audits
Sports008's data protection systems are regularly audited by independent security experts to keep your information safe at all times.
Table of Contents
By using Sports008's services, you agree to the terms of this Privacy Policy. This policy may be updated periodically, so we recommend reviewing it from time to time.
1

Introduction & Scope

Sports008 ("we", "us", "platform") is a trusted online gaming platform in Bangladesh. We believe that every user's personal data belongs to them, and protecting it is our ethical responsibility.

This Privacy Policy applies to the Sports008 website, mobile application, and all related services. When you create an account, play games, or get in touch with us on Sports008, we collect certain information. This policy explains what that information is, why we collect it, and how it is kept secure.

Sports008 complies with applicable data protection laws in Bangladesh and international standards. Our privacy policy is aligned with the core principles of GDPR.

This policy takes about 5 minutes to read. We encourage you to read it in full — you have the right to know how your information is used.
2

What Information We Collect

Sports008 only collects information necessary to provide its services. The types of data we collect are outlined below by category:

Data Category What Data Why It's Needed
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Communication & Security
Financial Information Mobile banking number, transaction history Payment Processing
Technical Information IP address, device type, browser information Security & Fraud Prevention
Gaming Data Game history, bet amounts, win/loss records Service Improvement & Responsible Gaming

In addition to the above, we also collect information you provide voluntarily, such as messages sent to customer support or feedback submitted in surveys.

Sports008 never stores your full bank account number or card number. Payment information is processed directly through a secure payment gateway.
3

Use of Data

Sports008 uses the data collected for the purposes listed below. The legal basis for each use is noted alongside:

  • Account management and verification: Verifying your identity, keeping your account active, and ensuring login security.
  • Payment Processing: Processing deposits and withdrawals quickly and securely.
  • Customer Support: Providing accurate and timely responses to your queries and complaints.
  • Fraud Prevention: Monitoring for suspicious activity to keep your account secure.
  • Service Improvement: Analyzing usage patterns to enhance your gaming experience.
  • Responsible Gaming: Detecting signs of gaming addiction and alerting the member.
  • Marketing communications: Sending relevant offers and promotions only with your consent.
  • Legal Obligations: Compliance with government directives or court orders.
Sports008 follows a "data minimization" principle — meaning only the information strictly necessary is collected and used.
4

Data Sharing & Third Parties

Sports008 never sells your personal data. However, in certain circumstances, limited information may be shared with trusted partners:

  • Payment Processors: Authorized mobile banking services including bKash, Nagad, and Rocket — used solely to process transactions.
  • Identity Verification Services: Accredited verification providers for KYC processing — used solely for identity confirmation.
  • Technology Partners: Cloud storage and server service providers — bound by strict confidentiality agreements.
  • Law enforcement agencies: In response to lawful orders or government directives — strictly where legally required.

We have Data Processing Agreements (DPA) in place with all the third parties listed above, and they may only use your data for specified purposes. They are not permitted to sell or transfer your information to others.

Sports008 never sells or rents your information to advertisers, data brokers, or marketing agencies.
5

Cookies & Tracking Technologies

Sports008 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Required to maintain login sessions and ensure site security — the site cannot function without these.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: Collects site usage statistics to help improve our services — with your consent.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

6

Technical Data Security Measures

Sports008 uses industry-leading security technology to protect your data:

  • SSL/TLS Encryption: All communications between your browser and our servers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): OTP verification as an added security layer at login.
  • Firewall & IDS: Advanced firewall systems are in place to prevent unauthorized access and cyberattacks.
  • Data Encryption: Sensitive data stored in our database is kept in encrypted format.
  • Regular security testing: Independent security experts conduct regular Penetration Testing.
  • Restricted Access: Only authorized personnel can access specific data, and a log of all access is maintained.
Never share your account password with anyone. No Sports008 employee will ever ask for your password. If you receive such a request, please notify us immediately.
7

Data Retention Period

Sports008 does not retain your data indefinitely. The retention period for each type of information is outlined below:

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Financial transaction records 7 Years Financial Regulatory Compliance
KYC Documents 5 years after account closure Fraud Prevention
Gaming History 3 years Dispute Resolution
Customer Support Chat 2 years Service Quality Improvement
Marketing Consent Records 3 years after consent withdrawal Legal Evidence

Once the retention period expires, your data is securely deleted or fully anonymized for analytical purposes.

8

Right to Data Protection

Every registered Sports008 member has the following rights over their personal data:

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You can request corrections to any inaccurate information we hold about you.

Right to Erasure

In certain circumstances, you may request that your personal data be deleted.

Right to Restrict Processing

You can request that we limit how your information is used.

Right to Data Portability

You can request a download of your data in a machine-readable format.

Right to Object

You can object to the use of your information for marketing communications or specific purposes.

To exercise these rights Help Center Contact us or email support@sports008.com. We will respond to your request within 72 hours.

There is no fee to exercise your rights. However, we reserve the right to charge an administrative fee for requests that are unreasonable or repetitive.
9

Protection of Minors

Sports008 is a platform exclusively for adults (18+). We take strict measures to protect minors:

  • Age verification is carried out at registration — no one under 18 can create an account.
  • If any minor's information is collected inadvertently, it will be deleted as soon as we become aware of it and the account will be closed.
  • If a parent or guardian suspects their child is using Sports008, please contact us immediately at support@sports008.com.

To learn more about responsible gaming, visit our Responsible Play Read the page.

10

Privacy Policy Updates

Sports008 may update this Privacy Policy at any time. If changes are made, we will notify you through the following means:

  • A notice or banner will be displayed on the website.
  • A summary of the changes will be sent to your registered email.
  • For significant changes, you will be notified at least 30 days before they take effect.

Continued use of Sports008 after any changes takes effect will be considered acceptance of the updated policy. If you do not agree to the new policy, you may close your account.

The "Last Updated" date at the top of this page always reflects the date of the most recent changes. We recommend checking back regularly.
11

Contact & Complaints

If you have any questions, concerns, or complaints regarding privacy, please get in touch with us:

  • Email: support@sports008.com — the fastest channel for privacy-related requests.
  • Live Chat: 24/7 support is available via the live chat option on our website.
  • Help Center: Help Center Submit a ticket — we'll get back to you within 48 hours.
Your privacy is our top priority. Sports008 is committed to being a trusted, secure platform you can always rely on.
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Your data is protected — get started today!

Your personal information is completely safe at Sports008. Enjoy the best gaming experience in Bangladesh under the protection of SSL encryption and a strict privacy policy.

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